Susan Biggar is the National Engagement Adviser at AHPRA. Since 2014 she has trained over 4000 health professionals in patient centred care, largely for Health Issues Centre. In 2016, she managed the development of a consumer engagement and patient centred care framework for the Royal Australasian College of Physicians.
She has served for 15 years as a consumer representative on health-related committees. A writer by background, with degrees from Duke and Stanford universities, Susan has written for publications like The Age, Good Weekend and The Big Issue.
Her book, The Upside of Down, was released in 2014 (www.susanbiggar.com). Susan has over twenty years of experience interacting with health systems in six countries, supporting two of her children who live with a serious chronic illness.