Shift from Talking High Performance to Delivering Optimal Patient Outcomes

27th February, 2018:  5:45 – 8:15 pm

Looking for insight in shifting from simply talking high performance to actually delivering optimal patient outcomes?  Join Prof. Michael West in AHN’s intimate conversation with Dr. Norman Swan.

The AHN and University of Melbourne are delighted to invite you to explore how to create an organisation focused on optimal patient outcomes.  We intuitively know that culture, leadership and engagement are essential ingredients to a successful organisation, regardless of industry.  In the health sector, this means transitioning from a high performing organisation, measured by financial and operational metrics, to one driven by the delivery of optimal patient and population outcomes.

Professor Michael West, Senior Fellow at the King’s Fund, London and Professor of Organisational Psychology at Lancaster University Management School in the UK is sharing his insight on this enormously relevant topic.  Professor West is internationally recognised for his work on leadership and culture in organisations and, importantly, developing effective and innovative health care organisations.  He is also associated with the faculty for the Darzi Fellows in London.

Dr. Norman Swan, known for his work in TV journalism and, most recently, through the ABC radio program The Health Report, will be moderating this intimate conversation.  You’ll leave this incredible session, armed with new purpose to ensure outcomes for patients and populations are paramount for our health systems.

Join us for this engaging one-on-one conversation.

Should you have any questions about the event, please contact Nick on