14th August, 2019: 5:45 pm – 8:15 pm
The AHN, in association with our long-term sponsor EY, is pleased to host an evening discussion on how to achieve real community engagement.
As our healthcare system evolves to cope with our changing population, environmental and demographic challenges, we’re re-discovering the importance of local communities to improve the quality and access to healthcare to ensure better, equitable and universal coverage.
We know health services and other government-funded organisations need to demonstrate how they engage with their community. Many hospitals have community or patient liaison officers and other organisations have community engagement officers. However, are we really doing this well? Despite the acknowledgment community and patient engagement have a profound impact on outcomes, are we merely going through the motions of “tick and flick”? Why do we have so much difficulty – is it too hard, too time consuming, too complex to implement or simply too difficult to measure?
The role of the patient is changing: we need to encourage this more and become better at engaging and incorporating our broader community.
Join our experts, with our moderator Sam Hannah-Rankin from the Victorian Dep’t of Premier and Cabinet, as they share their own engagement success stories and impart key knowledge on how to do things better: